AI Kiosks Are Transforming Public Services
Artificial intelligence is reshaping public services, and Vietnam is embracing the trend with the deployment of AI kiosks for government administration. Dong Tien’s deployment is more than an information or queue-ticket kiosk: it is a guided digital-intake channel linked to VNeID and Vietnam’s national public-service platform. In the initial pilot of 11 procedures, simple applications were reported to take about… Read More »