Outdoor Kiosk – A View from China

Outdoor Kiosks

One of our APAC members is Best Kiosk. Kitty is the main rep and here is a nice article by her on outdoor kiosks


Kiosks have become very helpful tools for businesses. Whether placed indoors or outdoors, they are a flexible, affordable, and customer-friendly option for walk-in customers.

When comparing indoor vs outdoor kiosks, there are several advantages and disadvantages to consider. Deciding which one will serve you better will require proper research.

This article will help you understand the differences between indoor and outdoor kiosks and the best option for your business.

Overview of Kiosk Types

Kiosks are generally categorized into two types; indoor and outdoor, with each serving specific needs, environments, and business objectives.

Indoor kiosks are all about aesthetics and integration into indoor controlled spaces. Outdoor kiosks, on the other hand, are durable, highly visible, and convenient in open-air environments. Let’s explore these two types of kiosks.

Indoor Kiosks

Indoor kiosks are usually stationed in closed spaces within controlled environments, such as malls, airports, or large retail stores. They are ideal for businesses that need a compact yet visually appealing setup to attract foot traffic.

Indoor kiosks can be used for several things, including selling beverages, accessories, and fashion products. They are also used as snack outlets, coffee stations, and smoothie bars.

Apart from retail, they also serve as information centers for customer service, ticketing services, and self-service payment machines.

Outdoor

Outdoor kiosks are perfect for open-air environments and allow businesses to reach customers in public spaces.

Outdoor kiosks are explicitly designed to resist environmental factors while maintaining their functionality and appeal.

Design ideas most often use weather-resistant materials, including steel, aluminum, and glass. Bold coloring and signage make them easy to recognize, while ergonomic layouts make them easy for customers and staff.

Key Differences Between Indoor and Outdoor

Indoor and outdoor kiosks are two very valuable tools for businesses. Their designs, features, and functionality differ greatly because of their intended environments.

Understanding the differences between indoor and outdoor will help you determine the correct type to suit your needs.

Environmental Durability

One of the most fundamental differences between indoor and outdoor kiosks is their environmental resistance.

Outdoor kiosks are specifically designed to bear extreme climatic conditions in the form of rain, heat, and strong winds. They are built using heavy-duty materials like reinforced steel, or aluminum that secure the kiosk and its items from damage.

Outdoor food kiosks, for instance, are located in parks and must have weatherproof roofing, good drainage systems, and UV-resistant coatings. These features enable them to function properly and look well-maintained even after a long time.

Indoor kiosks, however, have no such need for protection since they are stationed in controlled environments. Although they could be made from lightweight materials like polished wood or glass for their cosmetic appeal, these kiosks are designed more so for style and branding than durability.

Design and Aesthetics

Locations largely influence the design of a kiosk. Outdoor design ideas focus on visibility and functionality. Also, many modern outdoor kiosks have extensions like roofs and heating mechanisms for better comfort in extreme weather conditions.

Indoor kiosks primarily work on the integration of design with their surroundings. Their designs are mostly sleek, modern, and minimalistic to promote the aesthetic experience of their environment.

Sophisticated indoor kiosks provide facilities with advanced lighting, digital screens, and high-end materials to offer an appealingly professional ambiance.

Functionality and Access

Indoor and outdoor kiosks also differ based on their level of access and functionality.

Indoor kiosks are usually smaller, and their applications are specialized for things like retail sales, ticketing, or information services. They are sometimes confined to fixed business hours imposed by their host facility, like a mall or airport.

Outdoor kiosks, however, are for versatility and convenience. They are put in places where many people pass through a lot to attract impulsive buyers. They are also not limited by building regulations or operating hours.

Advantages of Indoor Kiosks

Indoor kiosks enable businesses to operate efficiently in controlled environments while maintaining a high level of customer engagement and efficiency.

There are benefits that make them perfect for certain types of businesses, and some of them are:

Controlled Environment Usage

One of the major advantages of indoor kiosks is that they operate in a controlled environment.

Since these kiosks are indoors, they do not face challenging weather-related factors like rain, strong wind, heat, or cold. This makes them ideal for businesses dealing in perishable or even luxury goods that can be affected by environmental factors.

With indoor kiosks, businesses will spend less on weatherproofing or maintenance over long periods of time. This constitutes a key advantage in the indoor vs outdoor kiosks debate, where indoor setups stand out in providing a more predictable operational structure.

Greater Customizability

With indoor kiosks, you can customize your space based on the company and the kind of customers you want to attract. Since indoor kiosks don’t require weatherproof materials, more attention can be diverted to the aesthetic value and design of the kiosk.

Indoor kiosks usually have modern finishes, such as polished wood or glass, combined with interactive displays to engage customers. This full level of customization makes indoor kiosks ideal for immersive brand experiences.

Companies can play with layouts, colors, and lighting to invoke specific emotions or showcase new products.

Advantages of Outdoor Kiosks

Outdoor kiosks have become one of the most sought-after options among businesses looking to capture a bigger audience. Unlike indoor kiosks, outdoor ones are designed for maximum visibility, durability, and convenience in open spaces.

When looking at indoor vs outdoor kiosks, these benefits show how outdoor kiosks can fit you best.

Extended Accessibility

One advantage of outdoor kiosks is that they are easily accessible to customers. Unlike indoor kiosks, outdoor kiosks can remain open for longer, catering to the early riser and the late-night shopper.

Outdoor food kiosks set up on busy streets or concert venues, for instance, can serve consumers beyond regular working hours. Their ease of access makes them perfect for people who rely on impulse buying, like food kiosks or beverage stands.

Outdoor kiosks also have flexible layouts to make it easy and quick to conduct transactions on the go.

Durable Build for Harsh Conditions

The durable components used to build outdoor kiosks are an added advantage. These kiosks are specifically structured to endure extreme weather conditions, including heavy rain and heat.

Constructed using weather-resistant materials, outdoor kiosks are designed to remain functional and maintain their appearance over time. For instance, an outdoor food kiosk design will have features such as insulated panels, waterproof roofing, and sturdy frames.

Also, outdoor design ideas have specific features like anti-corrosion coatings and reinforced structures that guarantee long performance. These features lead to lower incidences of repairs or replacements, hence providing businesses with a cost-effective tool.

Choosing the Right Kiosk for Your Business

How Real-time Alerts Work

Given the question of indoor vs outdoor kiosks, businesses have to weigh their goals against operational environments and target audiences. The choice between an indoor or outdoor kiosk can have a great deal of influence on business success.

Assessing Location and Environment Needs

First, in choosing the right kiosk, you have to make an assessment of the location and environmental conditions for the operation of the kiosk.

Outdoor kiosks can offer outstanding visibility and accessibility, especially for businesses aiming to target open-air venues, public parks, or streets. These kiosks are designed with long-lasting materials and can endure extreme weather conditions.

Indoor kiosks, on the other hand, thrive best under controlled conditions found in malls, airports, and office complexes. These places have a consistent flow of people, making indoor kiosks ideal for businesses that operate in such environments.

Indoor kiosks also benefit from their host facilities for infrastructure such as air conditioning, security, and power supply, hence reducing operational costs.

Considering User Engagement and Accessibility

Outdoor kiosks are set up in very strategic positions where they are easily seen to attract different kinds of customers. Their flexible designs propel impulse buyers by making transactions easy and fast.

Indoor kiosks can engage customers in a controlled environment, whereas outdoor kiosks can’t really give a personalized experience to the users. This is done by using interactive screens, self-service options, and sleek displays, among other technologies.

For instance, an indoor kiosk with touchscreens can be utilized by a technology company releasing a new gadget. This feature will give customers hands-on use, thereby arousing interest and perpetuating sales of the product.

Accessibility also tends to take center stage here. Outdoor kiosks usually operate for longer hours, while indoor ones are generally limited by the time their host facilities are open.

You must, therefore, consider these differences to ensure that kiosks align with your customer’s behavior and expectations.

Conclusion

Getting either an indoor or outdoor kiosk depends on your business needs, customers, and the operating environment. Start browsing outdoor kiosk design ideas or developing a custom indoor experience to move your business to the next level.

Reach out to an expert today for a kiosk solution suitable for your business.

More Outdoor Kiosk Resources

  • An entirely touchless drive-thru on the horizon | ICSC: International Council of Shopping Centers
Author: Staff Writer   Craig Keefner — With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global

Starbucks Kiosk – Rumors are South Korea and Japan Coming

Starbucks Kiosk

Starbucks announced on Monday a plan to implement the coffee franchise’s first self-order kiosks in select stores across tourist-heavy areas in South Korea and Japan.

The kiosks are aimed at enhancing the customer experience by reducing wait times and streamlining the ordering process.

In South Korea, the kiosks will debut at the Starbucks Korea branch in Myeong-dong, one of Seoul’s most crowded shopping districts, visited by international tourists. Customers are expected to be able to use the machines as early as next month.

Starbucks Japan is also set to implement kiosks at around the same time. Unlike Starbucks’ traditional service model that emphasizes human connection, the technology aims to make ordering easier, while also appealing to customers who prefer minimal interaction.

Video Story on YouTube

Yes, there are official statements and announcements from Starbucks regarding the introduction of self-service kiosks.

  • Starbucks Korea officially announced that it will begin installing self-service kiosks at approximately 10 of its cafes as part of a trial program, starting with two high-traffic locations in Seoul’s Myeong-dong district. The rollout is specifically targeted at tourist and office districts, including Jeju Island, and is set to begin in late May 2025. This marks a significant shift from Starbucks’ traditional model of face-to-face customer interaction123.

  • Starbucks Korea spokesperson explained the rationale:

    “We’ve seen a sharp increase in international customers, especially in tourist zones, and language differences have made communication difficult. Kiosks help address this while also appealing to customers who prefer non-verbal ordering.”3

  • The company has confirmed that the kiosks are being introduced on a trial basis, and the move is partly in response to the growing number of foreign tourists and the associated language barriers236.

  • Starbucks Japan is also launching kiosks at select locations around the same time, reflecting a coordinated effort in both countries23.

  • This is the first time Starbucks has used self-service kiosks for ordering and serving customers, breaking from its longstanding principle of direct, personalized interaction23.

In summary, Starbucks has made official public announcements about the launch of self-service kiosks in Korea and Japan, with clear statements from company representatives and widespread media coverage confirming the initiative1236.

Starbucks Implementation: A History

Starbucks has discussed and experimented with kiosk formats multiple times throughout its history, but only recently has it formally announced the rollout of self-service kiosks.

Historical Mentions and Experiments

  • Licensed Kiosks in Supermarkets:
    Starbucks has had licensed kiosks in grocery stores and supermarkets for decades. For example, in 2009, Ahold announced closures and rebranding for 43 of its licensed Starbucks kiosks in Stop & Shop and Giant supermarkets3. These were not self-service machines but rather staffed counters operating under the Starbucks brand inside larger retail environments.

  • Airport and Non-Traditional Locations:
    Since at least 1991, Starbucks has opened licensed stores in non-traditional locations such as airports, which often operate as kiosks or small-format counters12. These are typically staffed but are designed for convenience and high-traffic areas.

  • Drive-Thrus and Vending Machines:
    Starbucks has continually expanded convenience formats, including drive-thru locations since 1994 and, at times, has discussed or piloted Starbucks-branded vending machines for ready-to-drink products46. However, these vending machines are distinct from the concept of a full-service, order-taking Starbucks kiosk.

Recent Developments: Self-Service Kiosks

  • First-Ever Self-Service Kiosks (2025):
    In May 2025, Starbucks announced it would introduce its first-ever self-service kiosks in Korea and Japan. This marks the first time the brand is using machines to serve customers directly, breaking from its tradition of exclusively staffed service counters. These kiosks allow customers to order and receive drinks without interacting with a barista9.

“Starbucks is introducing self-service kiosks in Korea and Japan, marking the first time the brand has used machines to serve customers9

More Starbucks resources

National Restaurant Association Kiosk NRA

Tradeshow Restaurant

National Restaurant Association Kiosk Trade Show

Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplan  #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards, regulatory ADA and ABA considerations, hardware, software, service and more. We are an association of over 50 companies and 700 listed companies with US, Europe and Asia coverage.

A collage of vending machine kiosks, highlighting self-service machines, a refrigerated drinks display with Grab & Go signage, and a digital kiosk featuring Windows and Android systems—all showcased at 9.00 as seen at the National Restaurant Associations event.

2025 Edition

Galleries

 

 

 

Companies

asia computer companies

Companies

Asia (China and Taiwan) Computers

Others

  • Advantech
  • Lenovo
  • iBase

Among the largest Asian technology companies, several specialize in computer hardware and related technologies. Here are the key players that focus primarily on computers and computer-related products:

Lenovo (China) — World’s largest PC vendor by market share (23.5% as of Q3 2023)7

Asus (Taiwan) Major computer hardware manufacturer

Acer (Taiwan) Significant player in the PC market (6.4% market share as of Q3 2023)7

Dell Technologies (United States, with significant presence in Asia) – Third-largest PC vendor globally (15.0% market share)7

HP Inc. (United States, with significant presence in Asia) – Second-largest PC vendor globally (19.8% market share)7

Samsung Electronics (South Korea) – laptops

LG Electronics (South Korea) – Manufactures laptops under the Gram series7

Huawei (China) – Expanding presence in the computer market

MSI (Micro-Star International) (Taiwan) – Specializes in gaming laptops and desktops

Gigabyte Technology (Taiwan) – Known for computer hardware and gaming laptops

These companies are at the forefront of computer technology in Asia, offering a wide range of products from consumer laptops to high-performance gaming systems and business-oriented machines. Their specialization in computers has allowed them to compete effectively in the global market and drive innovation in the industry.

Kiosk Asia Contact

Contact Kiosk Asia

kiosk asia

kiosk asia

The easiest contact is [email protected]. Please include the company name and contact information. There is no charge to be listed. Companies we have spoken with and reviewed are in the “Vetted” category.  My mobile is 720-324-1837 and you can find me on WhatsApp. I can converse in Chinese (or other languages) there very easy.

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